Can I pay by card?

In addition to cash payments, we’re able to accept payments via card now too. Our card machine takes chip, swipe and contactless payments from all major credit cards, as well as payments through Samsung Pay, Apple Pay and Android Pay.

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How long will it take?

The average time for a full groom is 1.5-2 hours. However, there are many factors that can affect this, such as breed, size, coat condition and temperament. We will always go to the pace of the dog.

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I’d like to stay and watch

Your dog loves you very much, and we find they are often more excitable (or sometimes even more anxious) when they can see, smell or hear their owner. This can mean they move around much more, which can increase the risk of accidents. Therefore, we find it better when owners do not stay. But please, […]

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Do you have a daycare service?

Sadly, we do not have a daycare service at this time and dogs should be collected at the end of the grooming appointment. We do not have adequate housing facilities to keep your dog past this point.

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Health Problems & Senior Pets

Grooming procedures can sometimes be stressful (although we will do everything in our power to make the experience as stress-free as possible), especially for puppies, senior or ill dogs, and can expose hidden medical problems or aggravate a current one during or after the groom. Because these dogs have a greater chance of injury, they […]

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Matt Removal

Dogs with matted coats need extra attention. Matts left in a dogs coat only grow tighter, can strangle the pet’s skin, and in serious cases can cause a lot of harm. Bubble Bark does not wish to cause serious or undue stress to your pet, and in accordance with the Animal Welfare Act, we will […]

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Accidents

There is always the possibility an accident could occur. Grooming equipment is sharp, even though we use extreme caution and care in all situations, possible problems could occur which includes, cuts, nicks, scratches, over-trimming of nails, etc. In most cases this can happen when a dog is wiggling or moving around. If you arrive to […]

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Parasites / Vaccinations

If you suspect your dog has fleas or ticks, then unfortunately we will be unable to groom them until you have adequately treated them. If fleas or ticks are found during the grooming process, then unfortunately we will have to request that your dog is collected as soon as possible, and we will be unable […]

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