Aggressive or Dangerous Pets

Owners need to inform Bubble Bark if your dog bites, has bitten, or is aggressive to people, other pet(s) or specific elements of grooming. Muzzles may be used if necessary. Bubble Bark reserves the right to refuse/stop services for such pet(s) at any time before or during the grooming process.

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Arrival and collection times

We operate a one-to-one service, and we do not have the facilities to kennel/crate your pets. For this reason, it is very important that you arrive at the scheduled time, and pick-up your dog at the time agreed. Dogs collected later than 10 minutes past the agreed time, will be subject to a fee of […]

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No-shows & cancellations

Any appointments cancelled less than 48 hours beforehand will be subject to a 50% fee (unless we can fill the appointment, which we will always try to do!), and appointments cancelled less than 24 hours in advance, or appointments where you do not turn up, will be subject to the full price, and no future […]

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Anal Glands

Bubble Bark believe that expressing Anal Glands is something that should be done by a veterinarian, so we do not and will not offer this service.

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Photographs

Your dog may be photographed before, during and after its groom. Photographs may be used on our website, social media or other printed materials. If you do not wish for your dog to feature in any of our marketing, then please tick the box on the contract to indicate that you do not give permission […]

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Groom feedback

If you are dissatisfied with any aspect of your pet’s groom please let us know and we will do our utmost to resolve any issues for you. We make notes about every dog after each groom, so if there is something that you are not happy with, then please let us know so that we […]

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Is my dog small, medium or large?

On our services page we list a ‘from’ price because the price of each service varies dependent on the breed, size, coat condition and temperament of your dog. We cannot give an accurate quotation without meeting your dog, however the list below can be used a useful guide for how we typically categorise different breeds; […]

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What happens when I arrive?

If it’s your first ever appointment at Bubble Bark we like to have a brief chat when you arrive in order to get to know your dog (and you!). It’s a chance to chat about what style you’d like, and let us know of any concerns you may have. To make sure that we have […]

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